Shipping policy

Shipping Policy
Last updated: 11/11/2026

Where we ship
We currently ship only within the United States.

Shipping cost
Shipping is free on all orders within the United States.

Processing and dispatch
Orders typically ship within 2–4 business days. Business days are Monday through Friday, excluding USPS-observed holidays. An order has shipped when the carrier takes possession of the package. Delivery time depends on the shipping carrier and destination and is not guaranteed.

Items requiring additional preparation
Some wholesale products may require additional preparation time. Contact us to confirm availability and estimated dispatch before ordering. If we cannot ship your order within the promised timeframe, we will promptly notify you and offer you the choice of consenting to a revised shipment date or cancelling for a full refund.

Carrier and tracking
We ship primarily with USPS. Tracking information will be provided when available.

Shipping address
Please make sure your shipping address is complete and correct. We are not responsible for orders delayed or lost because of an incorrect address provided at checkout. If a package is returned to us because of an address error, we will contact you to arrange reshipment.

Delivered, lost or delayed packages
A package marked “delivered” by the carrier is considered delivered. If tracking shows no movement for 7 business days, or shows delivery but you have not received your package, contact us at management@ozarkfreezedried.com. We will work with the carrier to locate it and, where appropriate, file a claim. If a package is confirmed lost in transit, we will replace or refund it, subject to applicable law.

Damage in transit
See our Return and Refund Policy.

Questions
management@ozarkfreezedried.com